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Terms & Conditions

These Terms & Conditions set out the rules for using Richman Casino, including accessing the website, opening and maintaining an account, making transactions and participating in available games or promotions. Please read them carefully before using the services. By accessing the website or creating an account, you acknowledge that you have read, understood and agreed to these terms. If you do not agree with any part of them, you should not use Richman Casino.

Richman Casino operates under licence No. 8048/JAZ issued by the Curaçao Gaming Control Board and protects all player data transfers with 128-bit SSL encryption and firewalled server infrastructure.

1. General terms and eligibility

These terms apply to the Richman Casino website, related account services, games, promotions and other services made available through the website. Additional rules may apply to a particular game, payment method or promotion. Those rules will form part of these terms where they are displayed or made available to you. If there is an inconsistency, the specific rule may apply to the relevant service or offer.

You may use the services only where online gambling is lawful for you. You are responsible for checking the laws that apply in your state or territory, country and place of residence before registering or depositing funds. We may restrict access to the website or services in locations where they are not available or where use would not be permitted.

You must meet the minimum legal gambling age that applies in your location. We may ask for evidence of your age, identity, address or eligibility at any time. Your account may remain restricted until the requested checks are completed. Providing false, incomplete or misleading information may result in account closure and action being taken in accordance with applicable law.

  • You must provide accurate and current registration information.
  • You must keep your account details updated when information changes.
  • You must use an account in your own name and for your own benefit.
  • You must not create or operate multiple accounts unless expressly permitted.
  • You must not allow another person to access, control or use your account.
  • You must keep your login details confidential and notify us if you believe they have been compromised.

You are responsible for activity carried out through your account unless you have promptly reported unauthorised access. We may suspend or close an account where we reasonably suspect a breach of these terms, unlawful activity, fraud, misuse of the services, identity concerns or a risk to the security or integrity of the website. Any action will be taken subject to applicable legal requirements.

2. Accounts, funds and transactions

An account is required for services that involve real-money play. Registration does not guarantee that an account will be approved or that every service will be available to you. We may carry out customer verification, payment checks, safer gambling checks and other compliance procedures before allowing deposits, play or withdrawals.

You may deposit funds only using a payment method that you are authorised to use. A payment provider may apply its own terms, fees, processing requirements or verification steps. We are not responsible for delays or refusals caused by a bank, card issuer, payment service provider, network or other third party. You should check the transaction information shown before confirming a deposit.

Funds credited to your account are intended for use on the available services and must not be used for unlawful activity. We may decline, reverse or hold a transaction where required for security, verification, responsible gambling, fraud prevention or legal compliance. We may also correct an obvious payment or account error. If an error results in funds being credited to you incorrectly, those funds do not become winnings and may be removed or recovered.

Withdrawal requests may be subject to identity verification, payment checks, wagering requirements that have been clearly disclosed for a particular offer, and other legal or security controls. We do not promise a particular processing time. The final time may depend on verification, the selected payment method and the relevant financial institution. You should use a withdrawal method that belongs to you and provide information that matches your account records.

Where permitted by law, we may apply transaction limits, restrict payment methods, return funds to the original source or request further information before completing a withdrawal. Any applicable fees, minimums, maximums or processing conditions will be shown through the relevant service or account area. We will not introduce a material condition in a way that removes rights you have under applicable law.

Game results and technical issues

Games are intended to operate according to their displayed rules and technical configuration. If a game, result, balance or transaction is affected by a clear technical error, we may void the affected activity or correct the account, subject to applicable law. We may pause or remove a game when maintenance, a provider issue, a security concern or another operational reason requires it. We do not guarantee uninterrupted availability or that the website will be free from errors, harmful code or connectivity problems.

3. Promotions, responsible gambling and acceptable use

Promotions, bonuses, competitions and other offers may be subject to separate promotional terms. Those terms should be read before an offer is accepted. They may describe eligibility, expiry, qualifying activity, contribution rules, wagering conditions, withdrawal restrictions, maximum values or other requirements. If an offer is withdrawn, changed or unavailable, this will be handled in accordance with the published promotional terms and applicable law.

A promotion may be limited to one person, household, device, payment method or account. We may refuse or remove a promotional benefit where there is a breach of the relevant offer terms, duplicate account activity, abuse, manipulation or conduct intended to obtain an unfair advantage. We will not treat ordinary use as misconduct merely because a player has had a positive result.

Gambling involves risk and is not a way to make guaranteed income or recover financial losses. You should only gamble with money you can afford to lose. Richman Casino may provide tools or information to help you manage your play, such as deposit controls, time reminders, activity information, breaks, account restrictions or self-exclusion options. The availability and operation of a tool may depend on the service and applicable requirements.

  • Do not gamble while intoxicated, distressed or under pressure from another person.
  • Set a budget and time limit before you begin, and stop when that limit is reached.
  • Do not chase losses or borrow money to gamble.
  • Use the available account controls if your gambling is becoming difficult to manage.
  • Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

You must not use the website to break the law, conceal the source of funds, launder money, defraud another person, interfere with the website or damage its reputation. You must not introduce malicious software, use automated tools without permission, exploit a vulnerability, reverse engineer restricted systems, scrape content, impersonate another person or attempt to bypass account, location, security or responsible gambling controls.

You must not use the services in a way that is abusive, threatening, discriminatory or intended to harass staff, suppliers or other users. We may limit access to features or communications where conduct creates a security, legal or operational risk.