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Cookies Policy

This Cookies Policy explains how Richman Casino may use cookies and similar technologies when you visit or use our website. It describes the types of cookies that may be used, the purposes they serve, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of Richman Casino.

Richman Casino operates under licence No. 8048/JAZ issued by the Curaçao Gaming Control Board and protects all player data transfers with 128-bit SSL encryption and firewalled server infrastructure.

About this Cookies Policy

Richman Casino uses cookies and related technologies to help its website operate, support account and gaming functions, understand how visitors use the website, and improve the online experience. This policy applies to cookies placed through the Richman Casino website and to similar technologies that perform comparable functions, such as pixels, tags, software development tools, local storage and device identifiers.

A cookie is a small text file that a website may store on your computer, mobile phone, tablet or another internet-connected device. Cookies can allow a website to recognise a device, remember selected settings, maintain a session, or collect information about how pages are used. Some cookies are placed by the website you are visiting, while others may be placed by approved service providers that support website functions.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with information associated with your account, device or website activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

By continuing to use the website, you may be asked to accept certain cookies or select your preferences through a cookie notice or preference tool. You can change your choices where the available controls allow. Some cookies are necessary for the website to function and may not be capable of being disabled through the website preference tool.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help with account sign-in, secure navigation, session management, fraud prevention, page security, load balancing and access to services that you request. Without these cookies, parts of the website may not operate correctly or may not be available.

These cookies are generally used because they are needed to provide a service or function requested by you. Turning them off through your browser may prevent you from logging in, keeping a session active, completing account processes or using some website features.

Functional and preference cookies

Functional cookies remember choices that you make, such as language, region, display preferences or other settings. They can help provide a more convenient and consistent experience when you return to the website. If you remove or reject these cookies, the website may not remember your preferences and you may need to make the same selections again.

Performance and analytics cookies

Performance and analytics cookies may help Richman Casino understand how visitors use the website. Information may include the pages visited, links selected, approximate session activity, technical information about a device, and whether a page or feature works as intended. This information can be used in an aggregated or otherwise reviewed form to identify errors, improve navigation, monitor website performance and develop a better user experience.

Analytics information is not intended to determine the outcome of games or to change the results of any gambling activity. It may, however, help us understand general website usage and identify areas where the website could be made clearer, more reliable or easier to use.

Advertising and measurement technologies

Where applicable, advertising or measurement technologies may be used to understand whether communications or campaigns are effective, limit repeated messages, measure visits from a particular source, or display content that is more relevant to a visitor's interests. These technologies may collect information about browsing activity across a website or over time, subject to the settings and permissions that apply.

Richman Casino does not use cookies to guarantee winnings, determine game results or provide a way to bypass account, identity, security or responsible gambling controls. Website information and cookie settings do not alter the rules of a game or the terms that apply to an account.

Cookies from service providers and third parties

Some website features may be supported by service providers acting on behalf of Richman Casino. These providers may use cookies or similar technologies to provide hosting, security, analytics, fraud monitoring, customer support, payment-related functions or other technical services. Their access should be limited to what is reasonably required for the service they provide.

Third-party websites, content, links or tools may have their own privacy and cookie practices. If you select a link to another website or use a third-party feature, the information collected there will be governed by that provider's terms and policies rather than this Cookies Policy. You should review those policies before providing information or continuing to use an external service.

The technologies used on the website may change as website features, security requirements, service providers and legal obligations change. As a result, the exact name, duration and purpose of a particular cookie may vary. The cookie preference tool, where available, provides the most current information about optional categories and choices.

Information that may be collected

Depending on the technology and the way you use the website, information associated with cookies may include a device or browser identifier, IP address, browser type, operating system, approximate location based on technical information, pages viewed, dates and times of visits, referral information, preferences and interaction with website features. This information may be combined with account or transaction information where this is necessary for security, service delivery, compliance or another lawful purpose.

Richman Casino aims to collect and use information in a way that is relevant to the purpose for which it is obtained. Access to information may be restricted to authorised personnel and service providers who need it for legitimate business, technical, security, legal or compliance purposes.

Managing cookies and your choices

You can manage optional cookie preferences through the website's cookie notice or preference tool when one is available. You can also control cookies through the settings in your web browser or device. Browser controls may allow you to block all cookies, accept only certain types, delete stored cookies, or receive a notification when a cookie is being placed.

  • Accept or reject optional cookie categories through the available preference controls.
  • Delete existing cookies from your browser or device settings.
  • Block new cookies or restrict cookies from particular websites.
  • Use private or incognito browsing where that option is provided by your browser.
  • Review your browser or device provider's information about cookie and tracking controls.

The way you manage cookies may affect how the website works. If you block or delete strictly necessary cookies, you may be unable to sign in, maintain a secure session, use account features or complete some activities. If you reject optional cookies, some preferences may not be saved and certain features may be less personalised. Deleting cookies does not necessarily delete information held separately in an account or in other systems.

Cookie controls are usually specific to a browser, device or session. If you use more than one device or browser, you may need to make your choices separately on each one. If you clear your cookies, the website may ask you to make your preferences again. Browser settings may not provide the same level of control as the website preference tool.

You may also be able to control certain advertising or measurement technologies through settings offered by your device, browser or relevant service provider. Opting out of interest-based advertising does not mean that you will receive no advertising. It may mean that advertising is less tailored to your interests.

Privacy, security and policy changes

Information collected through cookies may be used for purposes including operating the website, maintaining security, preventing misuse, supporting account services, meeting legal and regulatory obligations, investigating suspicious activity, analysing performance and improving services. The Privacy Policy explains more about how personal information may be collected, used, stored, disclosed and protected.

Richman Casino takes reasonable steps to protect information from unauthorised access, loss, misuse, alteration or disclosure. No website, internet transmission or electronic storage method can be guaranteed to be completely secure. You should use a private and up-to-date device where possible, keep your login details confidential, and sign out of your account when using a shared device.

The website is intended for adults who are legally permitted to access online gambling services in their location. Cookie technologies must not be used to avoid age, identity, location, account security or responsible gambling checks. If you share a device with another person, review your browser settings and sign out after use to help protect your account and personal information.

This Cookies Policy may be updated from time to time to reflect changes to the website, the technologies used, service providers, privacy practices or applicable legal requirements. When changes are made, the updated version will be published on the website with a revised effective date where appropriate. You should review this page periodically so that you understand the current approach to cookies.

If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, use the relevant contact or support option made available on the Richman Casino website. Please do not include unnecessary account or identity information in an initial enquiry. Requests may be subject to reasonable verification where this is needed to protect your information.